![]() ![]() Since MDM enrollment begins during the initial device setup, enterprises can skip certain setup options entirely and even require end users to enroll them. Now, with the Device Enrollment Program, devices can be placed into supervised mode overthe-air (OTA) through the AirWatch administrative console. Once a device was connected, it could be placed under supervision through Apple Configurator. Before the Device Enrollment Program, enterprises that wanted to place devices under supervision had to connect the device using USB to a primary Mac. ![]() With Apple, more control over devices is given to administrators that put them in supervised mode. With DEP, enterprises can now install nonremovable MDM profiles, thus disabling the users from disenrolling the device. A major concern for IT is the user's discretion to remove MDM from their corporate iOS devices. The Device Enrollment Program solves several critical requirements for corporate-owned devices. If one browser does not generate the certificate, try a different browser, but be sure to re-do or complete all the steps in one session. This mandates going through all the steps below in the same browser session from start to finish to avoid any security or session-related errors. The APN's generation process with Apple includes time-based and browser-based credentials for security purposes. ( Internet Explorer is not supported.) Ensure to work through all the steps in this guide using the same browser session. They must be procured directly from Apple through a corporate order or through a supported carrier. Just replace the invalid URL portion with the valid URL portion for the MDM server on the Mac computer, then try preparing the device again.Īgain, we'll update this post when the issue is fixed.Note: From the Device Enrollment Program guide from Apple "The Device Enrollment Program is available to qualifying businesses, K–12 public and private schools, colleges, and universities in the United States that purchase iPad, iPhone, or Mac directly from Apple." Devices cannot be bought from the Apple Store and used in DEP. ![]() Workaround: Fortunately, there's a relatively simple workaround. The issue does not affect Direct Enrollment scenario. ![]() A valid URL should start with while an invalid URL usually starts with which is usually the original profile URL you copied from the Intune console for Setup Assistant Enrollment. What is happening behind the scenes: The enrollment URL for the MDM server created with Apple Configurator did not get resolved successfully or was manually edited. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get “Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from ” error after accepting “Apply configuration” on the device. We'll update this post when it's resolved. After working with engineering to replicate and then pinpoint the issue, we decided it would be useful to post a known issue just in case you've run into this. We recently had a case escalated through all levels of support which took quite some time to troubleshoot. Software Engineer on the Enterprise Mobility and Customer Experience Team ![]()
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